Managed IT Services

Managed Services: IT That Simply Works

Our Managed Services ensure your technology operates seamlessly, keeping your systems secure and running smoothly without missing a beat. Discover how our comprehensive suite of services can benefit your business.

Managed Services for Your Business

At Heart of Texas IT, we offer a range of services tailored to meet your specific needs. Our offerings include:

RMM (Remote Monitoring and Management)

  • CheckboxKeep your systems up to date and protected with our remote monitoring and management solutions.
  • CheckboxInventory your IT assets to ensure comprehensive oversight of your technology infrastructure.
  • CheckboxEnsure systems are regularly updated and patched for optimal performance and security.

Antivirus

  • CheckboxBenefit from automated threat identification and swift remediation to safeguard your systems against cyber threats.

IT Documentation

  • CheckboxAccess centralized inventory management for increased operational efficiency and streamlined IT asset tracking.

Warranty Management

  • CheckboxReceive lifecycle status reporting to optimize the performance and longevity of your IT assets.

Outsourced IT

  • CheckboxPartner with us for best-in-class technology solutions backed by expert team support

Benefits of Managed Services

Our managed services offer numerous advantages:

Proactive Monitoring

  • CheckboxAddress issues before they become problems with proactive monitoring solutions.

Save Time and Money

  • CheckboxOutsourcing IT to industry professionals frees up resources and offers cost efficiencies for budget optimization.

Improve Security

  • CheckboxBenefit from continuous device health awareness, antivirus protection, cybersecurity integration, and automated threat identification and remediation.

Streamlined Operations

  • CheckboxCentralized IT documentation and warranty management streamline operations and enhance efficiency.

Partner with Heart of Texas IT for Managed Services that prioritizes the security, efficiency, and performance of your technology infrastructure. Contact us today to learn more about how we can support your business.

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Below are the packages we offer

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Remote Services

  • CheckboxAll Remote Support is Included
  • CheckboxDark Web Monitoring for Business Domain
  • CheckboxDevelopment of IT Budget
  • CheckboxBusiness Disaster Recovery Planning
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Business Premium Services

  • CheckboxAll Support On-site and Remote is Included
  • CheckboxNew User Account/Computer Onboarding
  • CheckboxEmployee Anti-Phishing Training
  • CheckboxNetwork Security Audit
  • CheckboxAnti Spam Service
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Protection Services

  • CheckboxAdd-on Services Allowed
  • CheckboxDiscounted Hourly Support Rate
  • CheckboxManaged Endpoint Protection
  • CheckboxPhone and Email Support

Frequently Asked Questions

What services are included?

Managed IT Services typically include proactive monitoring of your IT systems, regular maintenance and updates, help desk support for employees, cybersecurity measures, and strategic IT planning.

What are the benefits of Managed IT Services?

It can help improve your company’s efficiency and productivity by ensuring that your IT systems are always up and running. It can also help reduce IT costs by providing predictable monthly pricing and preventing costly downtime.

How does it help with cybersecurity?

Managed IT Services providers often include cybersecurity measures such as antivirus software, firewalls, and security audits to protect your company’s data and systems from cyber threats.

Does it help with cloud computing?

Yes, it can help with cloud computing by providing support for cloud-based applications and helping you migrate your IT infrastructure to the cloud.

How does pricing work?

Pricing for Managed IT Services is typically based on the number of devices or users supported, the complexity of your IT infrastructure, and the level of service required. Pricing is usually a monthly flat fee.

Interested in our Managed Services?