Managed IT Services
Managed Services: IT That Simply Works
Our Managed Services ensure your technology operates seamlessly, keeping your systems secure and running smoothly without missing a beat. Discover how our comprehensive suite of services can benefit your business.
Managed Services for Your Business
At Heart of Texas IT, we offer a range of services tailored to meet your specific needs. Our offerings include:
RMM (Remote Monitoring and Management)
- Keep your systems up to date and protected with our remote monitoring and management solutions.
- Inventory your IT assets to ensure comprehensive oversight of your technology infrastructure.
- Ensure systems are regularly updated and patched for optimal performance and security.
Antivirus
- Benefit from automated threat identification and swift remediation to safeguard your systems against cyber threats.
IT Documentation
- Access centralized inventory management for increased operational efficiency and streamlined IT asset tracking.
Warranty Management
- Receive lifecycle status reporting to optimize the performance and longevity of your IT assets.
Outsourced IT
- Partner with us for best-in-class technology solutions backed by expert team support
Benefits of Managed Services
Proactive Monitoring
- Address issues before they become problems with proactive monitoring solutions.
Save Time and Money
- Outsourcing IT to industry professionals frees up resources and offers cost efficiencies for budget optimization.
Improve Security
- Benefit from continuous device health awareness, antivirus protection, cybersecurity integration, and automated threat identification and remediation.
Streamlined Operations
- Centralized IT documentation and warranty management streamline operations and enhance efficiency.
Partner with Heart of Texas IT for Managed Services that prioritizes the security, efficiency, and performance of your technology infrastructure. Contact us today to learn more about how we can support your business.
Below are the packages we offer
Remote Services
- All Remote Support is Included
- Dark Web Monitoring for Business Domain
- Development of IT Budget
- Business Disaster Recovery Planning
Business Premium Services
- All Support On-site and Remote is Included
- New User Account/Computer Onboarding
- Employee Anti-Phishing Training
- Network Security Audit
- Anti Spam Service
Protection Services
- Add-on Services Allowed
- Discounted Hourly Support Rate
- Managed Endpoint Protection
- Phone and Email Support
Frequently Asked Questions
What services are included?
Managed IT Services typically include proactive monitoring of your IT systems, regular maintenance and updates, help desk support for employees, cybersecurity measures, and strategic IT planning.
What are the benefits of Managed IT Services?
It can help improve your company’s efficiency and productivity by ensuring that your IT systems are always up and running. It can also help reduce IT costs by providing predictable monthly pricing and preventing costly downtime.
How does it help with cybersecurity?
Managed IT Services providers often include cybersecurity measures such as antivirus software, firewalls, and security audits to protect your company’s data and systems from cyber threats.
Does it help with cloud computing?
Yes, it can help with cloud computing by providing support for cloud-based applications and helping you migrate your IT infrastructure to the cloud.
How does pricing work?
Pricing for Managed IT Services is typically based on the number of devices or users supported, the complexity of your IT infrastructure, and the level of service required. Pricing is usually a monthly flat fee.