Protection Services

This basic level package provides managed antivirus protection, installation of our monitoring agent, and software for remote IT support for each device. It also includes 1 hour of support per month,
Any charges incurred for remote and onsite support beyond that will be invoiced separately on the 1st of each month.

What’s Included:

Phone and Email Support

Reach us when you need us. Get responsive help from real people who understand your setup.

Managed Endpoint Security

We monitor and protect your devices against known threats, malware, and system vulnerabilities.

Automated Software Patching

Your systems stay current and protected with behind-the-scenes patch management.

Phone and Email Support

Reach us when you need us. Get responsive help from real people who understand your setup.

Managed Endpoint Security

We monitor and protect your devices against known threats, malware, and system vulnerabilities.

Protection Services:

  • CheckPhone and Email Support
  • CheckManaged Endpoint Security
  • CheckAutomated Software Patching
  • CheckPriority Service
  • Check24/7 Server Monitoring
  • CheckFull Network Documentation and IT Audit
  • CheckNo Minimum Hourly Charge
  • CheckSupport Ticket Submission and Portal Access
  • CheckAdd-on Services Allowed
  • CheckDiscounted Hourly Support Rates
  • CheckRemote Support Agent for Faster Support

Let’s Talk IT That Works for You

  • 512-842-7701
  • support@heartoftexasit.com