This basic level package will provide managed antivirus protection for each device and allow us to install an agent software
to monitor and support you when you need it. You will receive one hour of support time each month at an additionally discounted rate.
Any charges incurred for remote and onsite support beyond that will be invoiced separately on the 1st and 15th of each month.
|✓ Phone and Email Support||✓ No Minimum Hourly Charge|
|✓ Managed Endpoint Security||✓ Support Ticket Submission and Portal Access|
|✓ Priority Service||✓ Add-on Services Allowed|
|✓ 24/7 Server Monitoring||✓ Discounted Hourly Support Rates|
|✓ Full Network Documentation||✓ Remote Support Agent for Faster Support|
|✓ Basic IT Audit||✓ Automated Software Patching|