Remote Services


The Remote Service level comes with a couple nice add-ons for your business, listed below.
In addition to that, it is primarily meant to help you control your support cost throughout the year.
All support that is accomplished by our team remotely will be included in your monthly fee.
On-site time will be billed separately, and you will be notified before those charges are incurred.
Any charges incurred for onsite support will be invoiced separately on the 1st and 15th of each month.


What’s Included:

Phone and Email Support Discounted Hourly Support Rates Email Phishing Simulation and Security Awareness Training
Managed Endpoint Security Remote Support Agent for Faster Support Add-on Services Allowed
Automated Software Patching Vendor Management on Your Behalf Dark Web Monitoring for Business Domain
Priority Service Third Party Product Maintenance Support Ticket Submission and Portal Access
24/7 Server Monitoring All Support, Remotely Development of IT Budget
Full Network Documentation Semi-annual On-site Technology Reviews No Minimum Hourly Charge
Basic IT Audit Business Disaster Recovery Planning

Interested in our Remote Services?