Remote Services

 

The Remote Service level comes with a couple nice add-ons for your business, listed below.
In addition to that, it is primarily meant to help you control your support cost throughout the year.
All support that is accomplished by our team remotely will be included in your monthly fee.
On-site time will be billed separately, and you will be notified before those charges are incurred.
Any charges incurred for onsite support will be invoiced separately on the 1st and 15th of each month.

 

Cloud

What’s Included:

Phone and Email SupportDiscounted Hourly Support RatesEmail Phishing Simulation and Security Awareness Training
Managed Endpoint SecurityRemote Support Agent for Faster SupportAdd-on Services Allowed
Automated Software PatchingVendor Management on Your BehalfDark Web Monitoring for Business Domain
Priority ServiceThird Party Product MaintenanceSupport Ticket Submission and Portal Access
24/7 Server MonitoringAll Support, RemotelyDevelopment of IT Budget
Full Network DocumentationSemi-annual On-site Technology ReviewsNo Minimum Hourly Charge
Basic IT AuditBusiness Disaster Recovery Planning

Interested in our Remote Services?