Services We provide in Fischer
•Remote Managed IT services
Remote care has all the benefits of the Protection Package with the added benefit of all remote work being included. There are several reasons this plan is a real bargain. Instead of waiting for someone to come on site and increasing your downtime, our techs have the ability to log in and remotely fix most computer problems at no additional cost to you. In addition, we perform monthly system checks and immediately start working on any alerts that we receive. Remote computer services include 24/7 support for servers and can be included for critical computer systems.
• Managed IT services
Managed IT services is our specialty and we offer a wide range of solutions to fit every business. Whether you need someone to monitor your network or take your business into the cloud, we can provide you with the support and expertise that you need to accomplish your goals. Customer service is where we really separate ourselves from your average managed IT company. Our goal is to make sure that we integrate into your existing team and help your company become a well-oiled machine.
•Protection Managed IT services
We understand that not every business has an IT infrastructure that needs constant IT support so we created a protection package that allows for monitoring and the ability for us to support you remotely. The protection package includes our monitoring software as well as anti-virus, anti-malware, and computer software patching. Also, we give our protection and remote clients priority service as well as an online ticketing system that shows you what we have done and are doing to resolve your problem.
•Network Security
Network Security is a critical part of every business, with new threats and vulnerabilities coming out everyday that can cripple a business. Today’s businesses are more reliant on complex computer services and technologies and the Internet, with mission-critical applications running on networked servers and virtual environments. System downtime is very costly and is much easier to prevent than it is to recover from. Computer maintenance and hardware/firmware updates are time consuming and can be complicated. Heart of Texas IT proactively monitors and patches your network, computers, servers and security devices. Here is a list of some of the items we monitor.
• Disaster Recovery
Heart of Texas IT provides fast and reliable backup and disaster recovery for Windows servers and desktops.In the event of a site disaster, Heart of Texas IT will deliver your data to your hot site and assist you in getting your business back on line.Call today and get the reliability and peace of mind that your business deserves. Our Managed IT Support plans will provide you with remote and/or on site computer services that, combined with a disaster recovery plan, will keep y