Is Your Current Computer Guy Causing You To Need One Of These?
- Does he take forever to call you back and respond to your requests?
- Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
- Are you worried he’s not backing up and securing your network?
- Does your head hurt from having to deal with the hassles?
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Are you sick and tired of constant IT, phone and computer problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded computer guy who isn’t delivering the SERVICE you want, but you don’t know who else you can trust to do a good job without overcharging you?
My name is David Lynch, owner and CEO of Heart of Texas IT. We specialize in providing managed IT support and services to businesses like yours with friendly, knowledgeable techs who will put you at ease and resolve your IT problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.
Why can I make such a bold statement?
Isn’t It Time To Finally Get Rid Of This Headache?
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How Does Your Current IT Guy Stack Up?
Take this quiz to find out!
- Do they answer their phone LIVE and respond to emergencies promptly within 30 minutes?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops and devices?
- Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?