Managed IT Services

Managed IT services is our specialty and we offer a wide range of solutions to fit every business. Whether you need someone to monitor your network or take your business into the cloud, we can provide you with the support and expertise that you need to accomplish your goals. Customer service is where we really separate ourselves from your average managed IT company. Our goal is to make sure that we integrate into your existing team and help your company become a well-oiled machine.

Protection Managed IT Services

We understand that not every business has an IT infrastructure that needs constant IT support so we created a protection package that allows for monitoring and the ability for us to support you remotely. The protection package includes our monitoring software as well as anti-virus, anti-malware, and computer software patching. Also, we give our protection and remote clients priority service as well as an online ticketing system that shows you what we have done and are doing to resolve your problem.

Protection Package

  •  Managed endpoint security
  • Automated software patching
  •  Crypto Ware Protection
  • Support agent for discounted remote support 
  • Regular product maintenance, updates, version upgrades included for managed products
  • Router Guard protection against known malicious websites
  • Support ticket submission and Portal access
  • Priority service
  • Full network documentation and basic IT audit
  • No minimum hourly charge
  • Reduced Hourly Support Rate

Remote Managed IT Services

Remote care has all the benefits of the Protection Package with the added benefit of all remote work being included. There are several reasons this plan is a real bargain. Instead of waiting for someone to come on site and increasing your downtime, our techs have the ability to log in and remotely fix most computer problems at no additional cost to you. In addition, we perform monthly system checks and immediately start working on any alerts that we receive. Remote computer services include 24/7 support for servers and can be included for critical computer systems.

Remote Package

  • All Remote Service is included
  • Managed Endpoint Security
  • Automated software patching
  • Crypto Ware Protection
  • Remote Support agent for inclusive remote support, faster support response, monitoring and maintenance
  • Regular product maintenance, updates, version upgrades included for managed products
  • Router Guard protection against known malicious websites
  • Support ticket submission and Portal access
  • Priority service  Full network documentation and basic IT audit
  • No minimum hourly charge